Important message to our valued customers about coronavirus
In an effort to maintain the health and safety of our staff, families, and customers we are changing the way our retail store operates in the near term. Western Cycle will remain open but we will be following social distancing guidelines. Our doors are locked and we are no longer allowing customers in the store. We do have an outdoor showroom setup in our front parking lot.This being said we realize that bicycling is an excellent activity during these times. This is a dynamic situation, and we will continue to respond appropriately as new information is made available
Our safety measures
We are taking guidance from the CDC, which recommends physical distancing, wearing of face coverings and regular cleaning as one of the most important preventive measures we can take. Our staff has increased the frequency and rigor of cleaning, taking extra care to wipe down surfaces. We are taking special precautions to clean and wipe down all bicycle TOUCH POINTS such as Handlebars, stems, saddles, and grips as well as door knobs, counter surfaces, and keyboards. We encourage you to shop on our website or call the store for help in choosing the right product. please remember that you can always shop on our website for curbside pickup.
Guidelines for Retail store visit
Currently our showroom is closed however we have an outdoor showroom setup in our front parking lot outside the front door and we are providing online shopping as well as phone co-shopping with one of our knowledgeable service team members.
Guidelines for Bicycle repair service
We pride ourselves on quality, knowledgeable quick service but due to the current circumstances we are operating at a much slower pace. We cannot offer on the spot repairs and due to overwhelming demand we are suspending any new service on bicycles until after Monday July 13th possibly beyond. We are working diligently on completeing repair work which we have taken in over the last few weeks. We do have many repair parts if you want to do a repair on your own. We are planning to resume service after mid July but are not currently booking any new appointments until after July 22nd. Feel free to email firstname.lastname@example.org or call the shop with any questions. 978-774-1685.
Get outside and keep riding!
We want your love of cycling to be a comfortable escape during a potentially stressful time. We encourage you to take a break from social media and the news to ride your bike. Get some fresh air, a dose of relaxation, and restore a sense of calm.
Thank You for your cooperation